Thanks for always making my visit a pleasure! Lynn was great as always!
As always, the entire staff at Ponderosa was friendly, competent, and professional. My wife and I were in for simultaneous cleanings. They noticed that I had an appointment the next day to adjust my aligners. Also, they had found a cavity during my wife’s exam. Dr. DeGraff and Cela adjusted their lunch hours to accommodate us both, and completed the work yesterday. That’s customer service! Follow-up visit yesterday. From Natalie at reception, to Sela the tech and Dr. Ben, all staff was, as usual, friendly, efficient, and professional. I wouldn’t go anywhere else for dental work.
Love this office from the staff to the dentist very caring and excellent dentist
The staff are always so nice and helpful. These guys are awesome, especially Lynn, Dr. Ben and Natalie at the front desk. They go above and beyond!
Linn does an amazing job cleaning my teeth every time I visit! I highly recommend this practice.
As always, the entire staff at Ponderosa was friendly, competent, and professional. My wife and were in for simultaneous cleanings. They noticed that I had an appointment the next day to adjust my aligners. Also, they had found a cavity during my wife’s exam. Dr. DeGraff and Cela adjusted their lunch hours to accommodate us both, and completed the work yesterday. That’s customer service!
Very friendly and professional staff. We travel 3 hours to get to Ponderosa Dental and they are always so cognizant of our time and travel. We appreciate all of them!
Amazing again! I called yesterday with a crown issue. They got me in first thing today. I needed a new crown and when I left said new crown was completed and in place. I love this dental office and highly recommend Dr. Ben. Thank you Ponderosa Dental.
I’ll never be late again as I respect this office a lot.
Lynne is great ! She is the reason I come to Ponderosa Dental, as I really don't know anyone else.
Within 10 minutes of my visit I knew the staff at Ponderosa Dental would be an amazing fit, everyone was very accommodating, friendly and knowledgeable.
Best dental care. Dr. De Graff has years of experience serving the Portland metro area and the Bend/Redmond community. Friendly and efficient hygienist as well! They know their dentistry!
Ponderosa Dental has been my dentist for many years, I highly recommend their services. Dr DeGraff was incredibly thorough and attentive. He took the time to explain each procedure and addressed all my questions with patience. His gentle approach made me feel at ease throughout the entire visit, and his expertise was evident in the way he handled my dental concerns. The office is equipped with the latest technology, which gave me confidence in the care I was receiving. I also appreciated the clear, transparent communication regarding treatment options and costs. My hygienist was thorough and my teeth have never been cleaner. Lynnard is the best hygienist I’ve ever been to!
Friendly and knowledgeable. Explained and answered my questions so I knew how to change my brushing habits.
I have been a patient of Ponderosa Dental for many years and have been impressed with their compassionate patient care, especially during the past two years in dealing with various mandates. I would highly recommend Dr. Prentiss and his team.